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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Alberto Montero

Alberto Montero

August 21, 2024

5  out of  5
rating by Alberto Montero
"Called for questions on renewal of flood insurance for 2024-2025. The agent I talked was very helpful in answering the questions and paying for the insurance. The agent was very courteous and knowledgeable. I have always received great service from the Stephanie Lee office."
We responded:
"Alberto, thank you for your kind review. I'm glad our team could assist you with your flood insurance renewal and answer your questions. It's wonderful to know you found our service courteous and knowledgeable. We're always here to help with any future needs. - Stephanie Lee - State Farm Insurance Agent, Houston, TX"
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Araceli Palacios

July 3, 2024

5  out of  5
rating by Araceli Palacios
"Excelente ayuda y atención por el teléfono, Jackie es muy amable y atenta."
We responded:
"¡Gracias por su reseña excepcional, Araceli! Jackie es una parte importante de nuestro equipo y nos complace saber que ella pudo ayudarle con sus necesidades de seguro. - Stephanie Lee - State Farm Insurance Agent, Houston, TX"
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Ernest Rosales

June 12, 2024

5  out of  5
rating by Ernest Rosales
"Hello to whom it may concern & my agent ( Nayeli) I just wanted to send this message to State Farm agents and everybody there at the office the one in clear Lake for sending me the quotes for insurance on two trucks and helping me get back in with State Farm . The patience that they had with me to take care of my needs on it , and discussing everything by detailed so I can understand everything SO This is the season why I wanted to return back to State Farm ….so again THANK YOU STATE FARM very much. It’s a pleasure being back with you ALL ."
We responded:
"Hello Ernest, we are so grateful to hear you had such a positive experience working with Nallely and the rest of our team! We are always working to provide an exceptional auto insurance experience, while also giving you customer service that you deserve! If there is anything else that we can assist you with, please be sure to let our team know! Thank you so much and hope you have a great day! - Stephanie Lee - State Farm Insurance Agent, Houston, TX"
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vamsi sai Vanka

May 29, 2024

1  out of  5
rating by vamsi sai Vanka
"I got forced to add personal injury protection, vehicle body damage coverage to my policy during the policy renewal. When I contacted the office to remove the forced coverages and change my policy Bill. They asked me to sign the rejection. I had signed the rejection form even though there is no need for me to sign on it as those coverages were forced on me. its been 3 months i have submitted my rejection form. Even till today they haven't revised my payment bill. As a result i am out of my budget and borrowing money to pay the forced bill on me. When i call and ask about my revised bill they are answering me in a rude manner."
We responded:
"Vamsi, I understand your frustration regarding the recent issues with your policy renewal. In Texas, we are required to offer personal injury protection (PIP) and uninsured motorist coverage. However, you do have the option to reject these coverages. If these forms are not signed and on file, State Farm automatically adds these coverages to your policy, which results in an increased premium. I understand this has put you in a difficult financial situation, and for that, I truly apologize. We take these matters very seriously and are committed to addressing your concerns promptly and professionally. Please give me a call so that we can discuss this further. We have checked on this and want to make this right for you. Your rejection form is being processed, and your bill will be revised accordingly. Thank you for bringing this to our attention."
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Lee Wiegand

May 22, 2024

5  out of  5
rating by Lee Wiegand
"Met with Nallely, the office manager to discuss my policy. She was extremely helpful with helping me understand my policy and options available, not to mention a pleasure to chat with. Highly recommend."
We responded:
"Lee, I'm pleased to hear about your positive experience discussing your policy with Nallely! Your recommendation means a lot to us, and we're grateful for your kind words. We're here for you whenever you need assistance with your insurance needs. Stephanie Lee - State Farm Insurance Agent, Houston, TX"
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Melissa

February 14, 2024

5  out of  5
rating by Melissa
"Abby, did a great job on answering my questions and explaining my policy. Great customer service from Abby."
We responded:
"Thanks for the kind words, Melissa! We’re happy to hear Abby was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
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kimbrae sanders

February 12, 2024

5  out of  5
rating by kimbrae sanders
"I have been with Stephanie Lee's office for a very long time, and the reason I have been here it's because each and every one of the agents make you feel like family and not a customer. Every time I call there it's like sunshine is answering the phone. When I've had those times when I really needed a friendly face because of the situation I was in they were like a Saving Grace and a hand up out of a Dark Cloud. Thank you so much for being the best State Farm has to offer!"
We responded:
"Thank you Kimbrae! We appreciate your business and are happy to make you smile!"
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Paul St. George

February 9, 2024

5  out of  5
rating by Paul St. George
"Brenda is an awesome person to work with. She is extremely helpful and prompt to deal with any matter and get back to you in a timely manner if she could not take care of it right away. She is a great asset to your company and I really look forward to working with her whenever there is a situation that needs attention. I do wish her all the best in her career."
We responded:
"Thank you, Paul, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Brenda, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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David Herbek

February 7, 2024

5  out of  5
rating by David Herbek
"Stephanie and her team are awesome, contact Abby on Monday about a new policy and had quote Weds morning. Been with them for a long time and quick to respond with questions, issues and claims."
We responded:
"David, thank you so much for sharing your wonderful experience with Abby and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer."
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Lam Thomas

February 7, 2024

5  out of  5
rating by Lam Thomas
"Very responsive"
We responded:
"Lam, thank you! We appreciate your trust in us to take care of your insurance policies."
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Hallie Williams

February 7, 2024

5  out of  5
rating by Hallie Williams
"Brenda is the most ! Brenda is very friendly and very knowledgeable and informed in her position she always has a smile in her voice. We have her trust that anything we ask will be followed up and done. I vote for her raise !"
We responded:
"Thanks for the kind words, Hallie! We’re happy to hear Brenda was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
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Earl Thrift

February 7, 2024

5  out of  5
rating by Earl Thrift
"She has been very helpful, and is the reason I am still with state farm"
We responded:
"Thank you for the five-stars, Earl! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Darrell Glenn

January 9, 2024

5  out of  5
rating by Darrell Glenn
"Stephanie Lee and her team have been a true blessing to our family! There is not a problem that I have presented that they could not solve. Top Notch!"
We responded:
"Darrell, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Profile photo of Frederick Baugher

Frederick Baugher

December 14, 2023

5  out of  5
rating by Frederick Baugher
"Abby did a amazing job getting me a much more affordable quote cutting my auto insurance bill in half."
We responded:
"We love seeing reviews like this, Frederick! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Sevon Roberson

October 27, 2023

5  out of  5
rating by Sevon Roberson
"All the staff in this office is very helpful especially Abby. This is my first insurance company and they made the experience fast and easy!."
We responded:
"Thank you for your business, Mr. Roberson!!"
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Derrick Batiste

October 26, 2023

5  out of  5
rating by Derrick Batiste
"Had a great experience with Abby Parker for my insurance great customer service"
We responded:
"We appreciate your business, Derrick!"
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Armani Thomas

October 26, 2023

5  out of  5
rating by Armani Thomas
"This office is great. Everybody is so helpful! If they don't have an answer they call me back within couple hours with answers. Highly recommend"
We responded:
"Thank you for entrusting us with your business Mr. Thomas!!"
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KingKobra327

October 26, 2023

5  out of  5
rating by KingKobra327
"Abby did amazing job. She explains what insurance is to me in depth. Thank you for the offices great service"
We responded:
"Thank you for trusting us with your business!"
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Maggie Melville

October 26, 2023

5  out of  5
rating by Maggie Melville
"Abby took such great care of me! She was so helpful answered all my questions and made the whole experience easy and gave me piece of mind. 10/10 I will be returning here for sure!!!"
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Dandrick Stern

October 26, 2023

5  out of  5
rating by Dandrick Stern
"Abigail Parker was so helpful to me and the experience and questions that I needed was great and I felt like I at home I had the best experience of my life thsnks state farm"
We responded:
"Thank you for your business Mr. Stern!"
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1231 Reethika

October 26, 2023

5  out of  5
rating by 1231 Reethika
"I’m very happy to give the review and i like the way you treat the customers😁"
We responded:
"We really do appreciate that! Thank you for your business!"
Profile photo of Erica Clark

Erica Clark

October 26, 2023

5  out of  5
rating by Erica Clark
"I have always had trouble finding an insurance company with good deals within my budget I was so excited to finally find one ! I spoke with agent Abigail Parker and she was soo helpful and found me the perfect deal for my budget ! She was super friendly and I will definitely be recommending her to fellow friends and family !!"
We responded:
"Thank you, Mrs. Clark, for entrusting our agency to provide you with your insurance needs. It is our pleasure to provide with you quality and caring service! Thank you!"
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Aundrea Alvarado

October 26, 2023

5  out of  5
rating by Aundrea Alvarado
"I had such high insurance and then Abby got mine almost $20 lower per month! I recommend her"
We responded:
"Thank you for your business, Mrs. Alvarado!"
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Kendall Thomas

October 26, 2023

5  out of  5
rating by Kendall Thomas
"Abigail was very professional and very good at answering the questions I had in regards to what my policy covers."
Profile photo of A'Naya Thomas

A'Naya Thomas

October 26, 2023

5  out of  5
rating by A'Naya Thomas
"Love the service ❤️ Abigale is great."
We responded:
"Thank you for purchasing your vehicle insurance with your office! We appreciate your business!"